FAQs

ORDERS & PAYMENTS

How long does delivery take?
Orders are delivered within 5–7 working days, and 7–10 working days during sales or peak periods.

What are the shipping charges?
Standard shipping charges apply. All orders are delivered through our trusted courier partners.

How can I track my order?
Once your order has been shipped, you will receive a tracking link via email.

What happens if I miss my delivery?
The courier will attempt delivery up to two times. If unsuccessful, the order will be returned to us.

EXCHANGE & RETURNS

Do you offer refunds?
No, AM Signature does not offer cash refunds. We provide exchanges or store credit only.

Can I exchange my item?
Yes, exchanges are accepted within 14 days of purchase, provided the item is unused, with original tags attached, and in its original packaging.

PRODUCT & SIZING

How do I choose the right size?
We recommend checking the size guide available on each product page for accurate measurements.

Will the product look exactly like the images?
We strive to ensure accuracy; however, slight variations may occur due to lighting and screen settings.

What materials are used in AM Signature products?
Our products are crafted from premium-quality fabrics, carefully selected for comfort, durability, and a refined finish.